Remote PC support, laptop repair, and software setup — done right, explained plainly, no geek-speak. Fifteen years of enterprise IT experience, now working for you.
Get help now → See servicesFree quote · No fix, no fee · Evenings & weekends available
Three things, done well. If it's not on this list, ask anyway — if I can't fix it, I'll tell you straight and point you in the right direction.
I connect to your computer securely over the internet and fix it while you watch. Most issues solved in a single session — no driving anywhere, no dropping off your laptop.
Your machine running like it's stuck in mud? I clean it up, tune it up, and get it feeling new again — plus honest advice when it's time to replace instead of repair.
New program giving you grief? Bloatware you never asked for? I install and configure software correctly — and strip out the junk that slows you down.
Email or call. Describe it however you can — "it's slow" is a perfectly good start.
You get a straight price before any work starts. No hourly-meter anxiety.
Remote session on your schedule — evenings and weekends included. No fix, no fee.
I'm a Chicago IT support specialist with 15+ years keeping business systems running — from enterprise trading floors to company-wide laptop fleets. I've spent my career as the person people call when the computer has to work.
The Cyber Guy is my side gig: the same enterprise-grade know-how, for your home computer. You get straight answers, honest pricing, and fixes that actually last — not a big-box store script.
Send a quick email describing the problem — you'll get a straight answer and a free quote, usually the same day.
Email the Cyber Guy →Prefer to talk? Call or text (312) 523-6323